Discussion topic: When on a voice call in a 4g or 5g area, I can’t access the internet on my phone or apps

This message was authored by: Jules21 · ‎24 Apr 2024

When on a voice call in a 4g or 5g area, I can’t access the internet on my phone or apps.
also quite often the call is connected and chatting for a while but suddenly I can't hear the person on the other end of the phone yet they can hear me, but only if they are also a sky mobile user. Sometimes it's the other way around and I can hear them but they can't hear me.

This message was authored by: caesarome · ‎24 Apr 2024

It might be worth ordering yourself a replacement sim in case the one you have has developed a fault:

https://www.sky.com/help/articles/replacement-sim

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Discussion topic: When on a voice call in a 4g or 5g area, I can’t access the internet on my phone or apps

When on a voice call in a 4g or 5g area, I can’t access the internet on my phone or apps

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Re: When on a voice call in a 4g or 5g area, I can’t access the internet on my phone or apps

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