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This discussion topic has been answered Discussion topic: Watching Sky Go without using data

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This message was authored by: Dave8787

Watching Sky Go without using data

I read you need a 50GB allowance to watch Sky content on your phone without using data. I just wanted to check: does that mean you need to be paying for 50GB each month, or that you need to have saved up at least 50GB in your Sky Piggy bank? If the latter, could you grab the data back, so you have more than 50GB, and then be able to watch content without using data?

 

Thanks in advance for any help/answers


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This message was authored by: TimmyBGood Answer

Re: Watching Sky Go without using data

Posted by a Superuser, not a Sky employee. Find out more

@Dave8787 

 

50MB of data is a tiny amount and really shouldn't be a challenge on any subscription.  I'd assume that a top-up from the Piggybank would work (the minimum 1GB it's possible to transfer being twenty times larger than 50MB)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood

Re: Watching Sky Go without using data

Posted by a Superuser, not a Sky employee. Find out more

@Dave8787 

 

It's 50 megabytes (a negligible amount), not 50 gigabytes.

 

https://www.sky.com/help/articles/sky-mobile-watch 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Dave8787

Re: Watching Sky Go without using data

Ah, sorry, my mistake. 

 

Then replacing all my GBs with MBs, do you know the answer?

 

Thanks.

This message was authored by: TimmyBGood Answer

Re: Watching Sky Go without using data

Posted by a Superuser, not a Sky employee. Find out more

@Dave8787 

 

50MB of data is a tiny amount and really shouldn't be a challenge on any subscription.  I'd assume that a top-up from the Piggybank would work (the minimum 1GB it's possible to transfer being twenty times larger than 50MB)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: PandJ2020

Re: Watching Sky Go without using data

Posted by a Superuser, not a Sky employee. Find out more

AIUI you simply need 50MB available under the appropriate SIM to start watching.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Dave8787

Re: Watching Sky Go without using data

Thank you, I think I got confused by the amount, and also my phone showed data being used. However I've just read that that's what happens, even though data is only used for adverts.

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This message was authored by: Dave8787

Re: Watching Sky Go without using data

Thank you, I see that now. Was confused between what data my phone said was being used and what is actually used.

This message was authored by: caesarome

Re: Watching Sky Go without using data

Posted by a Superuser, not a Sky employee. Find out more

@Dave8787 wrote:

also my phone showed data being used.


Your phone's own data monitor will show as data being used because it is. It is just that Sky will not "charge" you for it apart from a really tiny amount for some pre roll adverts.

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This message was authored by: Dave8787

Re: Watching Sky Go without using data

Thank you for explaining.

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