This discussion topic has been answered Discussion topic: Waiting on delivery
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Message posted on 06 Oct 2026 11:47 AM
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I have order 24th sep but still waiting its shows coming soon
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Message posted on 06 Oct 2026 12:12 PM
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@Imran29
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
As customers we have no insight into delivery timescales or stock levels.
After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.
[For anyone ordering an iPhone 18 model the delays will likely be longer as Apple usually struggle to meet demand after a new product launch.]
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 06 Oct 2026 11:50 AM
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Re: Waiting on delivery
@Imran29 wrote:I have order 24th sep but still waiting its shows coming soon
Waiting for stock one presumes.
Message posted on 06 Oct 2026 12:12 PM
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@Imran29
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
As customers we have no insight into delivery timescales or stock levels.
After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.
[For anyone ordering an iPhone 18 model the delays will likely be longer as Apple usually struggle to meet demand after a new product launch.]
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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