Discussion topic: Vip customer data help
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Message posted on 11 Oct 2026 01:38 PM
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Vip customer data help
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Message posted on 11 Oct 2026 01:46 PM
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Re: Vip customer data help
All customers have VIP status on their accounts.
Calls to UK landlines and numbers are included in your package so yoiu can make these calls as if you were in the UK. Calls to local numbers in the country will be charged at international rates.
For messenger it would need internet access so you can use your mobile data with a limit of 25GB per billing period.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 Oct 2026 01:46 PM
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Re: Vip customer data help
@victamat wrote:
Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk
Yes, unless you are a Diamond VIP customer.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 11 Oct 2026 01:46 PM
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Re: Vip customer data help
@victamat wrote:
Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk
Everyone is 'VIP'. Unless you are Diamond VIP then you'll be charged £2 for each 24 hours of roaming.
That will allow you to access your plan, including data and calls to the UK.
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