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Discussion topic: Vip customer data help

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This message was authored by: victamat

Vip customer data help

Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk
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This message was authored by: caesarome

Re: Vip customer data help

Posted by a Superuser, not a Sky employee. Find out more

@victamat 

All customers have VIP status on their accounts.

 

Calls to UK landlines and numbers are included in your package so yoiu can make these calls as if you were in the UK. Calls to local numbers in the country will be charged at international rates.

 

For messenger it would need internet access so you can use your mobile data with a limit of 25GB per billing period.

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This message was authored by: Daniel0210

Re: Vip customer data help

Posted by a Superuser, not a Sky employee. Find out more

@victamat wrote:
Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk

@victamat 

Yes, unless you are a Diamond VIP customer. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Vip customer data help

Posted by a Superuser, not a Sky employee. Find out more

@victamat wrote:
Iff I'm a Vip customer and I'm in Germany will I be charged for using messenger or making phone calls back to uk

Everyone is 'VIP'.   Unless you are Diamond VIP then you'll be charged £2 for each 24 hours of roaming.

 

That will allow you to access your plan, including data and calls to the UK.

I am just another Sky customer and my views are my own even if you don't like the answers
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