Discussion topic: Verification mobile number is wrong
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Message posted on 07 Nov 2025 04:24 PM
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Verification mobile number is wrong
Unable to receive Verification Coded on my Mobile number is an old number I no longer have.
I have tried speaking to Sky Advisors but no one seems to be able to rectify it.
Normally advisors are good and resolve issues.
My account details are correct with current mobile number.
This doesn't seem to be talking to Verification Codes.
HELP
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Message posted on 07 Nov 2025 04:28 PM
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Re: Verification mobile number is wrong
Where are these verifications from, Sky or someone else ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Nov 2025 04:34 PM
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Re: Verification mobile number is wrong
Thank you for your reply.
On Sky I want to change my password &email address.
Verification Codes are being sent to an d number.
Message posted on 07 Nov 2025 04:37 PM
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Re: Verification mobile number is wrong
When you we up two step verification you were asked to make a note of tne recovery code as you had to tick a box onscreen to say you did this so all you now need to do is to sign in with this recovery code.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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