Verification failed" while setting up new iphone

[markb1988]

I just went ti my neighbours house and used there WiFi and was getting the same issue. Still no luck 

[Leo1677]

I have recently just started a new contract with sky and I'm trying to transfer my data over or even just login to my Apple ID and it keeps coming up with server problem or verification issue

[angerfist122]

Getting the same problem on an iPhone 17. Trying to set up a new Apple account and after selecting the "Adult" option, it just comes up with the veriication failed error message. So far tried mobile data only and switching to the 2.4GHz Wi-Fi network (my router splits the 5GHz and 2.4GHz bands). Still same error. I've also tried restarting the phone.

[caesarome]

@Leo1677 

I have moved your post to the topic at hand as others are having the same issue so if you scroll back up the page a couple of people have posted some workarounds that worked for them.

[megablade]

I had a call with Apple support and they confirmed it was an issue with sky broadband, we also tried tethering off our mobiles but it appears sky mobile also returns the verification failed message so I went to daughters who doesn't use sky for WiFi and it worked 1st time so sky is definitely central to the issue from my experience today. Also my watch hadn't paired properly with all the trouble and I had to unpair it from my old phone and retry connecting to the new phone but unpairing resets the watch so I'm now having exactly the same issue on my sky broadband trying to pair the reset watch so I'm thinking it is all reset or new Apple devices not just the iPhones 

[Leo1677]

I'm on phone waiting for them to answer it's a 40 minute wait I've only been waiting 23 minutes so some time left yet ! 

[megablade]

Do you have access to any other providers WiFi network (not sky) as this was the solution for me 1st time it worked

Is your Apple device new or just after a factory reset?

[Zoop88]

I've set up my iPhone 17 without a ID account. I've then connected to a Vodafone hotspot. Tried logging into my Apple ID account, still not working! 

[tsmith2323a]

That's exactly what I've done several times today and nothing

[megablade]

Oh hadn't heard of any other networks that were also causing problems so I can't help you with that Zoop, sorry. 

[Brad1983]

Tried all of these steps and no joy!

[ikinch]

I followed whats been said before : 

Setting > General > Transfer and Reset > Erase all content and settings.

Take 5-10mins to reset.

Then i went next door, with my old phone (dont need it for the process but i was transfering from it) then I connected to a giffgaff hotspot when prompted for wifi in the setup process and it then all went through fine.

Then after the initial setup im restoring from my old phone.

I hope eveyone gets it sorted, what a shambles.

[jasonuk1975]

Just for info the same issue is happening with BT internet. 

Apple told me to connect to a phone hot spot and that worked. 

[AshleyG]

It's not as I'm on BT WiFi and the same issue applies 

[markb1988]

I went to my friends now and connected to his EE broadband but I was still having the same issue and still no luck.