Using phone abroad

[Gemma2003]

Last time I went to Mexico even though I had enough In spend cap my phone didnt work. I am going to Egypt soon what else do I need to do to make phone work

[Daniel0210 · Accepted solution]

@Gemma2003 

For Egypt it should cost you £2 for each 24 hours use of your home allowance.

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse. 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.