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Discussion topic: Urgent cancellation

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This message was authored by: Juandon

Urgent cancellation

Hello Sky Team, I placed an order today for [iPhone model] with upfront payment of £. Order number: [if you have it]. I want to cancel this order under my 14-day statutory cooling-off period / 31-day Sky guarantee, before delivery and activation. Please confirm cancellation and refund of my upfront payment to my original payment method. I have not used the SIM or handset.
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This message was authored by: caesarome

Re: Urgent cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Juandon 

As we are customers here who help each other all we can suggest is that you call Sky tomorrow so they can cancel the order that you placed.

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