Upgrading with Sky Mobile

[David9393]

Been with Sky for many years now for tv broadband and mobile, but their online upgrade process is pretty poor. I'm not a massive data using but 8.00 pm is a bit too expensive for 2gb of data. 

you can't seem to speak to anyone and Skys virtual assistance is of no assistance and I see the new customer offer is £6pm for 3Gb.

so it seems much better value to move to GiffnGaff at the moment and do my phone upgrade with them.

bye bye Sky Mobile

[caesarome · Accepted solution]

@David9393 

When logged in what shows via your account as you should be able to change the plan you are on to one that is better value.

[David9393]

Thanks for your help , it was easy oooops ... @caesarome 

[Lomand]

Have upgraded my phone and the charge has doubled Why! 

[PandJ2020]

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@Lomand wrote:

Have upgraded my phone and the charge has doubled Why! 

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Did you send your current phone back?  (As you may be paying for two)