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Discussion topic: Upgrades / swap

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This message was authored by DPMac06 This message was authored by: DPMac06

Upgrades / swap

I would like to swap on device for an upgrade, but everytime I go to do this, it wont let me swap. The device I have is an Ipad, the device i want is a macbook. Is this possible or can i only swap for another Ipad? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Upgrades / swap

Posted by a Superuser, not a Sky employee. Find out more

You should be able to do this if you still have payments to make against the iPad because if you have finished paying for it then it belongs to you so you can not use it in a swap.

 

If you are still paying for it then give Sky a call as they might be able to help with this.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

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DPMac06
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This message was authored by DPMac06 This message was authored by: DPMac06

Re: Upgrades / swap

That's great thank you for the advise, I couldn't for the life of me remember the number to ring and kept going back and forth through web pages. Still owe, had for two years I think so not too much, but a MacBook sounds nicer than an iPad. 

Will give them a call and update this community on how it goes. 

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