Sky Mobile
0

Discussion topic: My Texts being received numerous times and being billed for them

Reply
BlueMoon2014
What's this?
This message was authored by BlueMoon2014 This message was authored by: BlueMoon2014

My Texts being received numerous times and being billed for them

‎19 Aug 2024 06:11 PM

I have an OPPO handset, I have not knowingly altered any settings myself, however over the last 3 months or so, people keep contacting me to advise my messages are being received numerous times. On the back of that my bill went a lot higher thsi month due to texts sent -Advice and help greatly appreciated thank you. David

Report post
Post 1 of 2
198 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My Texts being received numerous times and being billed for them

‎19 Aug 2024 08:17 PM - last edited: ‎19 Aug 2024 08:18 PM

Posted by a Superuser, not a Sky employee. Find out more

You shouldn't be charged at all for SMS to UK phones. (MMS is chargeable - I'd recommend disabling this)

 

You will likely need to call Sky on 150 to investigate.

I am just another Sky customer and my views are my own
Report post
Post 2 of 2
186 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion