Upgraded my phone

[Amiedudley]

I completed a upgrade on my samsumg s22 to the s25 over 2 weeks ago and still haven't received the information on how to return it so it an been paid against my account

[63johnw]

Hi @Amiedudley  the returns packaging was the packaging the new phone came in, you should have usd that. If you no longer have that then call sky on 150 to ask for new. You will continue to be charged until you return it and sky process it (3 weeks).