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Discussion topic: Upgrade
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This message was authored by: Emmsmith97
Message posted on 17 Jun 2026 11:55 PM
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Upgrade
I am wanting to trade in my phone for an upgrade but it says I'm ineligible, why?
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Jun 2026 07:41 AM
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Re: Upgrade
Hi @Emmsmith97 is the phone paid off with no balance remaining ? If so you can't upgrade, just order a new device.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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