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Discussion topic: Upgrade

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This message was authored by: Gspeyton08

Message posted on ‎22 Dec 2025 09:21 PM

Upgrade

I've recently upgraded my sons handset. I ordered an iPhone 17 pro max which I was told comes with a few 100mb SIM card. I have received the phone 4 days ago but no sim has arrived 

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This message was authored by: Gspeyton08

Message posted on ‎22 Dec 2025 09:23 PM

Re: Upgrade

Does the sim normally get delivered the same time as the phone 

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This message was authored by: 63johnw

Message posted on ‎22 Dec 2025 09:43 PM

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gspeyton08  yes the sim usually comes with the phone but not always. Are you aware the 100mb sim is a tiny amount of data than will be used in seconds on an iPhone. 

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This message was authored by: TimmyBGood

Message posted on ‎22 Dec 2025 10:54 PM - last edited: ‎22 Dec 2025 10:58 PM

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Gspeyton08 

 

As @63johnw indicates the 100MB SIM is to give the phone a number and allow it to receive transfers from a Sky 'piggybank' on the same account: by itself that's an unusably small amount of data.

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