@Dani771
They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they shouldn't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
