Discussion topic: Upgrade

This message was authored by: JWBB · ‎19 Jul 2025

I want to upgrade one of my phones but get a message to say

Unfortunately we can't process your request online right now

Please try again later or alternatively view the status of your account

Manage my account

This message was authored by: 63johnw · ‎19 Jul 2025

Hi @JWBB this does seem to come up quite often. If it's the same with different browsers then you will need to call sky on 150 for help.

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