0

Discussion topic: Upgrade to sky mobile from Virgin Media/O2

Reply
This message was authored by: Suttondude6969

Upgrade to sky mobile from Virgin Media/O2

Hello,  my name is Eric,  i wish to upgrade to Sky mobile now i have joined Sky  Talk/broadband/tv,  

When i left my old provider,  Virgin Media/O2  i had my mobile connection from them.  When my Talk/broadband/tv  package expired i could not agree a new amount for my package going further despite being with them 20 years plus. So when i left and joined Sky they declined to let me leave my mobile contact stating i had several months left despite having taken out both  Tv/broadband/Talk and mobile contracts at the same time. My question is,  if i join Sky mobile will sky help me sever my contract with Virgin Media/O2 ?.

Reply

All Replies

This message was authored by: GD1

Re: Upgrade to sky mobile from Virgin Media/O2

Posted by a Superuser, not a Sky employee. Find out more

@Suttondude6969  Not for a mobile contracts, they will only cover exit fees of up to £200 for Broadband & TV.  https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Upgrade to sky mobile from Virgin Media/O2

Posted by a Superuser, not a Sky employee. Find out more

@Suttondude6969 wrote:

My question is,  if i join Sky mobile will sky help me sever my contract with Virgin Media/O2 ?.


No: as @GD1 indicates that's not a typical business model for cellular providers.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply