Discussion topic: Upgrade to sky mobile from Virgin Media/O2
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Message posted on 18 May 2025 11:18 AM
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Upgrade to sky mobile from Virgin Media/O2
Hello, my name is Eric, i wish to upgrade to Sky mobile now i have joined Sky Talk/broadband/tv,
When i left my old provider, Virgin Media/O2 i had my mobile connection from them. When my Talk/broadband/tv package expired i could not agree a new amount for my package going further despite being with them 20 years plus. So when i left and joined Sky they declined to let me leave my mobile contact stating i had several months left despite having taken out both Tv/broadband/Talk and mobile contracts at the same time. My question is, if i join Sky mobile will sky help me sever my contract with Virgin Media/O2 ?.
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All Replies
Message posted on 18 May 2025 11:39 AM - last edited: 18 May 2025 11:40 AM
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Re: Upgrade to sky mobile from Virgin Media/O2
@Suttondude6969 Not for a mobile contracts, they will only cover exit fees of up to £200 for Broadband & TV. https://www.sky.com/help/articles/switching-credit-offer
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Message posted on 18 May 2025 02:11 PM
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Re: Upgrade to sky mobile from Virgin Media/O2
@Suttondude6969 wrote:
My question is, if i join Sky mobile will sky help me sever my contract with Virgin Media/O2 ?.
No: as @GD1 indicates that's not a typical business model for cellular providers.
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