This discussion topic has been answered Discussion topic: Upgrade mobile
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Message posted on 13 Jul 2026 02:50 PM
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Hi, if I upgrade my handset with sky, do I need to order a new sim or just use the one in my existing phone?
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Message posted on 13 Jul 2026 05:20 PM
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Have a look here @Masterbutch
https://www.sky.com/help/articles/sky-mobile-upgrades
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on 13 Jul 2026 03:00 PM
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Re: Upgrade mobile
Hi @Masterbutch just use the one you have.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 13 Jul 2026 03:05 PM
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Re: Upgrade mobile
Thanks for that, I have 6 months left on my existing handset, do I just send it back, so I'm not paying for both?
Message posted on 13 Jul 2026 03:25 PM
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Re: Upgrade mobile
@Masterbutch wrote:Thanks for that, I have 6 months left on my existing handset, do I just send it back, so I'm not paying for both?
If you perform a 'swap' then, yes, you trade in your existing phone to clear the outstanding credit. (Subject to condition)
Message posted on 13 Jul 2026 05:20 PM
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Have a look here @Masterbutch
https://www.sky.com/help/articles/sky-mobile-upgrades
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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