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Discussion topic: Upgrade balance

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Avatar for Tracey1901
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This message was authored by: Tracey1901

Message posted on ‎29 Dec 2025 07:58 AM

Upgrade balance

Morning I upgraded my phone early While doing process it stated had £274 left to pay on old phone. But that's not been taken, anyone know when or how that's billed? Thanks
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎29 Dec 2025 10:04 AM

Re: Upgrade balance

Posted by a Superuser, not a Sky employee. Find out more

@Tracey1901 

The £274 should be added to your next available bill so you can see your mobile bill via the MySky app or online here:

 

https://www.sky.com/mobile-bill

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