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Message posted on ‎31 Oct 2025 10:07 AM

Upgrade and sim query.

I am looking to upgrade my phone as I'm now out of contract. Can I just stay on the sim deal that I'm on ?  

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎31 Oct 2025 10:13 AM

Re: Upgrade and sim query.

Posted by a Superuser, not a Sky employee. Find out more
@C+Mapp wrote:

Can I just stay on the sim deal that I'm on ?  

Yes so just order the new phone and if it wants you to also order a new sim then pick one with the cheapest price and when the sim arrives do not activate it so it will be cancelled.

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎31 Oct 2025 10:13 AM

Re: Upgrade and sim query.

Posted by a Superuser, not a Sky employee. Find out more
@C+Mapp wrote:

Can I just stay on the sim deal that I'm on ?  

Yes so just order the new phone and if it wants you to also order a new sim then pick one with the cheapest price and when the sim arrives do not activate it so it will be cancelled.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎31 Oct 2025 10:14 AM

Re: Upgrade and sim query.

Posted by a Superuser, not a Sky employee. Find out more
@C+Mapp wrote:

Can I just stay on the sim deal that I'm on ?  

Yes.  Simply move the SIM from old to new phone.

 

If you can't checkout without a new dataplan then simply do not activate it.  (You won't be charged)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: C+Mapp

Message posted on ‎31 Oct 2025 10:14 AM

Re: Upgrade and sim query.

Thank you 

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