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Discussion topic: Upgeade

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This message was authored by Rebecca0909 This message was authored by: Rebecca0909

Upgeade

How can I check to see when I can upgrade my phone for free 

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This message was authored by caesarome This message was authored by: caesarome

Re: Upgeade

Posted by a Superuser, not a Sky employee. Find out more

You can do it here (further down the page):

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you do upgrade  and don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Upgeade

Posted by a Superuser, not a Sky employee. Find out more

@Rebecca0909 wrote:

...for free 


There's no 'free'.  You start a new plan, which may or may not be the same monthly price you are paying now.  Indeed, the return value of your current phone may not squash the outstanding balance either.

I am just another Sky customer and my views are my own
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