Discussion topic: Update on order

This message was authored by: SophieAvery2 · ‎20 Mar 2024

I just made an order for a phone and was wondering if it was processed?

This message was authored by: Daniel0210 · ‎20 Mar 2024

@SophieAvery2
After the two credit checks have been completed (it may take longer over a weekend) the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎20 Mar 2024

@SophieAvery2

If you have only just placed the order then you might need to give it at least 24 hours before you can check the status of the order.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Update on order

Update on order

All Replies

Re: Update on order

Re: Update on order

Was this discussion not helpful?

Search Sky Community

Start a new discussion