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Discussion topic: Switch from Vodafone

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This message was authored by toots17 This message was authored by: toots17

Switch from Vodafone

I have switched over from Vodafone with no data issues but now since I've switched to sky I  can't connect to 4g 

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This message was authored by caesarome This message was authored by: caesarome

Re: Switch from Vodafone

Posted by a Superuser, not a Sky employee. Find out more

Try sending the network settings to your device:

 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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