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Discussion topic: Update on my swap

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Avatar for Jamieweaver
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This message was authored by: Jamieweaver

Message posted on ‎27 Apr 2026 02:41 PM

Update on my swap

I have recently done a swap with my old phone for a new one and it's still showing that I'm paying for my old one

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎27 Apr 2026 02:43 PM

Re: Update on my swap

Posted by a Superuser, not a Sky employee. Find out more

@Jamieweaver 

It's apparently taking a number of weeks for the returned swap device to be processed, checked for damage etc and its value confirmed. 


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