4

Discussion topic: Unused data transfer

Reply
This message was authored by skygazzer This message was authored by: skygazzer

Unused data transfer

Hi my sky mobile contract is ending soon I intend to purchase a new iPhone at that time I need to know if i can purchase the phone but without a data plan as I have unused data can I transfer that data to the new phone and use it till I need to buy a data plan ( I have approx 2.5 gb unused ) 


Best Answers
This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Unused data transfer

Posted by a Superuser, not a Sky employee. Find out more

Any new dataplan you purchase will have a new phone number

 

Simply use your existing SIM.

 

You should be able to order a phone and select the 'I do not need a dataplan' option.

I am just another Sky customer and my views are my own

View this Answer within the discussion

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Unused data transfer

Posted by a Superuser, not a Sky employee. Find out more

Any new dataplan you purchase will have a new phone number

 

Simply use your existing SIM.

 

You should be able to order a phone and select the 'I do not need a dataplan' option.

I am just another Sky customer and my views are my own
This message was authored by GD1 This message was authored by: GD1

Re: Unused data transfer

Posted by a Superuser, not a Sky employee. Find out more

@skygazzer  To use any data from the piggy bank you need an active sim/data plan, lowering your current plan to the lowest available plan is the only thing you will be able to do.

 

If this is a second additonal device you still need  sim/data plan for that to use any piggybank data.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Unused data transfer

Posted by a Superuser, not a Sky employee. Find out more

Ah... I think I see what you're asking.

 

Dataplan contracts do not end until you cancel them.  The piggybank will be maintained whilst there's a least one remaining SIM on the account.  If you cancel the last SIM on the account then the piggybank disappears.

 

To maintain the piggybank you need an active dataplan (with a monthly cost).

I am just another Sky customer and my views are my own
skygazzer
Topic Author
This message was authored by skygazzer This message was authored by: skygazzer

Re: Unused data transfer

And I can transfer my unused data and purchase a data plan later I intend to keep the same number I also have another phone that I can transfer unused data from if needed 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion