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Discussion topic: Unlimited plan getting instantly cancelled

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This message was authored by casoideoir This message was authored by: casoideoir

Unlimited plan getting instantly cancelled

Hello, I have tried eight times now to sign up for the 15€ a month unlimited plan and every time I try I get an email saying that my plan has been cancelled immediately after I receive my confirmation email. I have tried several times now, trying both transferring my previous number and not, trying both E-Sim and Physical sim, and nothing seems to work as every single plan has been cancelled immediately. I checked my payment details several times and there is no problem with them. Does anyone have any ideas on how to fix this?

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This message was authored by caesarome This message was authored by: caesarome

Re: Unlimited plan getting instantly cancelled

Posted by a Superuser, not a Sky employee. Find out more

@casoideoir 

A credit check will be undertaken when you sign up for a sim so can you be sure that you are not failing this check even if you have another one with them this can still happen. I think you are best calling Sky Ireland about this to see if they can say for sure why this is happening.

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