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This message was authored by: Mamakay1

Unexpected data usage

My data usage has been unusually high for the last two months but I haven't changed my behaviour online I don't think, how do I check what my actual usage is and how it has been used. I originally had 50gb and consistently used 10gb so I reduced the sim to 25gb and am running out mid month! Can't see how my usage patterns have changed. 


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This message was authored by: 63johnw Answer

Re: Unexpected data usage

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mamakay1  your phones data monitor should show what's using most data. Another customer reported the same yesterday and found it was antivirus software/app they had installed was using the data. 

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This message was authored by: 63johnw Answer

Re: Unexpected data usage

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mamakay1  your phones data monitor should show what's using most data. Another customer reported the same yesterday and found it was antivirus software/app they had installed was using the data. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by: Mamakay1

Re: Unexpected data usage

Ah I did install antivirus software - and a vpn - maybe it's that I'll have a look thank you so much 

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