This discussion topic has been answered Discussion topic: Unexpected data usage
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Message posted on 15 Nov 2025 08:18 AM
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My data usage has been unusually high for the last two months but I haven't changed my behaviour online I don't think, how do I check what my actual usage is and how it has been used. I originally had 50gb and consistently used 10gb so I reduced the sim to 25gb and am running out mid month! Can't see how my usage patterns have changed.
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Message posted on 15 Nov 2025 08:48 AM - last edited: 15 Nov 2025 08:48 AM
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Hi @Mamakay1 your phones data monitor should show what's using most data. Another customer reported the same yesterday and found it was antivirus software/app they had installed was using the data.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
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Message posted on 15 Nov 2025 08:48 AM - last edited: 15 Nov 2025 08:48 AM
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Hi @Mamakay1 your phones data monitor should show what's using most data. Another customer reported the same yesterday and found it was antivirus software/app they had installed was using the data.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 17 Nov 2025 11:53 AM
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Re: Unexpected data usage
Ah I did install antivirus software - and a vpn - maybe it's that I'll have a look thank you so much
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