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Discussion topic: Unexpected charge

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Avatar for Francesca127
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This message was authored by: Francesca127

Message posted on ‎13 Apr 2026 10:26 PM

Unexpected charge

I have been charged for a sim for my IPad which I was told/assured would not cost me anything. I would like this taken off my bill 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Apr 2026 10:46 PM

Re: Unexpected charge

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@Francesca127 

You would only be charged for a sim if you activated it so as this appears to be the case you would need to call Sky to see if they will let you cancel it.

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Avatar for PandJ2020
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Message posted on ‎14 Apr 2026 07:32 AM

Re: Unexpected charge

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Need more detail to comment...

 

Was it a 'free' 100MB data plan?

I am just another Sky customer and my views are my own even if you don't like the answers
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