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Discussion topic: Understanding payment
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This message was authored by: Ay6
Message posted on 19 Feb 2025 08:02 PM
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Understanding payment
I payed an outstanding payment on the app and I still receives immediately of payment declined on my bank app
why is it not reflecting that I have paid
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Feb 2025 08:11 PM
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Re: Understanding payment
You shouldn't have to make a manual payment so you would need to ask your bank why they are declining the payment you made if the funds are available.. The reason you shouldn't need to make such payments is because you should have a payment method set up on your account that Sky will take your bill from each month with no action needed on your part.
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