2

Discussion topic: Unable to use data

Reply
This message was authored by Daisyannn This message was authored by: Daisyannn

Unable to use data

I can't access the internet or anything that involves data on my phone.  I can make calls and send normal texts if they are done off of signal rather than data.

I have updated the settings and can't see an issue in my area


Best Answers
Daisyannn
Topic Author
This message was authored by Daisyannn This message was authored by: Daisyannn Answer

Re: Unable to use data

Thank you it appears to be working again now. I'm not sure if it was an issue in the area or the setting kicked in but it's solved!

View this Answer within the discussion

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to use data

Posted by a Superuser, not a Sky employee. Find out more

After getting the settings sent to your phone did you try a reboot, if you did and there are no issues showing in your area perhaps it is worth ordering yourself a replacement sim:

 

https://www.sky.com/help/articles/replacement-sim

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Daisyannn
Topic Author
This message was authored by Daisyannn This message was authored by: Daisyannn Answer

Re: Unable to use data

Thank you it appears to be working again now. I'm not sure if it was an issue in the area or the setting kicked in but it's solved!

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion