Unable to use Snapchat on my phone

[Mum23_]

My son had an iPhone 15 that he has given to my daughter. When he had the phone his Snapchat account was banned and now my daughter can't log in to her Snapchat on this phone. Is there any way around this so she can use Snapchat? Her account is not banned.

[caesarome]

@Mum23_ 

You would need to ask this of Snapchat really as I'm not sure this is a Sky issue, if they have banned his account and your daughter can't use the phone with her account then perhaps they have done the ban via the device itself.

[daveNOS]

@Mum23_ That sounds like your son violated snapchats terms of service and they banned his account and device, you would have to contact snapchat to see if they are willing to lift the device ban.