Discussion topic: New contract instead of upgrade

This message was authored by: Harryduncan05 · ‎09 Feb 2025

I accidently bought a new phone on contract instead of upgrading my current phone, do I have to ring up and return my new phone?

This message was authored by: 63johnw · ‎09 Feb 2025

Hi @Harryduncan05 yes you would need to call sky on 150 for help with this.

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This message was authored by: caesarome · ‎09 Feb 2025

@Harryduncan05 wrote:

do I have to ring up and return my new phone?

If you have received this new phone then yes you will have to call them on 150 to get this sorted. Ordering another one via the upgrade will mean that you will be credit checked again.

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Discussion topic: New contract instead of upgrade

New contract instead of upgrade

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