Unable to text short code numbers

[MildaP]

Hi,

I can't reply to short code numbers (for example today fm) to opt in/out of whatever services they offer etc. I can send the text but don't get a confirmation that it's received. From what I know the provider needs to enable it on their end but there's no number to contact sky mobile Ireland. Anyone manage to solve this?

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[MildaP]

Hi I seem to have missed that reply - I am still unable to use short code. The message sends, but i dont get a confirmation text back so i assume it is not being received.