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Discussion topic: Unable to see order

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This message was authored by Marcelle2 This message was authored by: Marcelle2

Unable to see order

I made an order earlier today, and have paid for the upfront value already, but whenver i open the "my order" page it says it's not working and to get into contact, i've tried signing out and back in a few times, anything else i can do to fix that? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to see order

Posted by a Superuser, not a Sky employee. Find out more

@Marcelle2 

What does the message say when you try to access it ?

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Marcelle2
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This message was authored by Marcelle2 This message was authored by: Marcelle2

Re: Unable to see order

hi it now says "we're sorry that didn't work, please call us for an update on your order" 

i'll give the call a go and hopefully that'll fix it 🙂 

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