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Discussion topic: Unable to roll any data always shows error

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Avatar for Fold
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This message was authored by: Fold

Message posted on ‎10 Jul 2024 09:31 AM

Unable to roll any data always shows error

Hi folks

For sometime now I've been unable to roll data to any of the SIMS on my account.

 

Every time I try it just errors and says retry.

 

Any ideas why this is happening and how I can resolve it?

 

Many thanks

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Jul 2024 09:33 AM

Re: Unable to roll any data always shows error

Posted by a Superuser, not a Sky employee. Find out more

For this to be investigated and to get your data rolled over you will need to call Sky, the free number to use is just 150.

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