Unable to locate credit agreement to sign

[Gabash]

Hi, I have the same problem as a lot of the discussions on here.

i am unable to locate my credit agreement to sign. I have followed all of the guidance on the sky website and still no luck.

is anyone able to refer me to a remember of the sky team please

[caesarome]

@Gabash 

I take it that it doesn't appear here for you:

https://www.sky.com/my-messages/contracts

[Gabash]

Unfortunately no, I have also tried on different browsers and devices 

[caesarome]

@Gabash 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

[Gabash]

Thank you 

[Lisa-P1987]

Thanks for escalating this. We’ve sent Gabash an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

[annzanc]

Hi, I have the same problem as a lot of the discussions on here.

i am unable to locate my credit agreement to sign. I have followed all of the guidance on the sky website, i have a popup to click to sign but i click it and it takes me to the sky mobile dashboard

[caesarome]

@annzanc 

You will have to contact Sky about this:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.