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Discussion topic: Unable to activate sim

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This message was authored by: David1313

Message posted on ‎10 Apr 2025 03:16 PM

Unable to activate sim

Could this be escalated please? I have a new sky mobile and when I log in to register my sim it is just showing an error code and not letting me register my sim.

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This message was authored by: caesarome

Message posted on ‎10 Apr 2025 04:03 PM

Re: Unable to activate sim

Posted by a Superuser, not a Sky employee. Find out more

@David1313 

What does the error message say ?

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This message was authored by: RC2023

Message posted on ‎10 Apr 2025 07:01 PM

Re: Unable to activate sim

Are you trying to install an eSIM by any chance? I had issues with an eSIM install. But managed to sort it out . 

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