Unable to activate Roaming Passport Plus

[Jockularity]

I'm in the US at the moment watching the World Cup matches and got an email from Sky this morning to say they're unable to activate the Roaming Passport Plus as I have exceeded the spend limit on my account. Can't seem to see how to change the spend limit. The only other suggestion is that I make a payment, but when I make a payment there's nothing outstanding on the bill. Just wondered how I can resolve this issue quickly, as I need access to my mobile for work. 

[Daniel0210]

@Jockularity 

Does this link help?

https://www.sky.com/help/articles/sky-mobile-spend-caps 

Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse.

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy. 

[caesarome]

@Jockularity 

Try this link:

https://www.sky.com/myaccount/mobile/sim/x/settings/spend-cap