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Discussion topic: US roaming

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Avatar for Liam_H1
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This message was authored by: Liam_H1

Message posted on ‎12 Sep 2026 03:48 PM

US roaming

Im in the New York and I kept getting messages saying my roaming cap was at 50%, then 80% then it stopped.

I have checked, my roaming cap is disabled. Now I can't use my phone.

Ive tried only Sky help guides, restarted my phone, tried Sky Menu all to no avail.

Why is this happening? I have a message from AT&T saying my spend cap maybe full but it is disabled.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎12 Sep 2026 04:00 PM

Re: US roaming

Posted by a Superuser, not a Sky employee. Find out more

@Liam_H1 

Have you tried setting a spend cap:

 

https://www.sky.com/myaccount/mobile/sim/x/settings/spend-cap

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This message was authored by: Liam_H1

Message posted on ‎12 Sep 2026 04:21 PM

Re: US roaming

Ive tries setting a spend cap to the max, I've tried disabling it.

Both didnt work.

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This message was authored by: 63johnw

Message posted on ‎12 Sep 2026 06:19 PM

Re: US roaming

Posted by a Superuser, not a Sky employee. Find out more

Hi @Liam_H1  could it be the data cap ? You are limited to 25 gig fair useage limit now. 

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