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Discussion topic: Turning off parental control without credit card

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Avatar for Jayprice
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This message was authored by: Jayprice

Message posted on ‎02 Mar 2025 03:28 PM

Turning off parental control without credit card

How can I turn off parental control without having a credit card. I have a contract with sky mobile, sky broadband and sky stream but I still can't turn off parental control
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎02 Mar 2025 03:31 PM

Re: Turning off parental control without credit card

Posted by a Superuser, not a Sky employee. Find out more

Call Sky on 150 and they will be able to validate the removal.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎02 Mar 2025 03:31 PM

Re: Turning off parental control without credit card

Posted by a Superuser, not a Sky employee. Find out more

@Jayprice 

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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