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Discussion topic: Trying to get a PAC code

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This message was authored by PxJ1 This message was authored by: PxJ1

Trying to get a PAC code

I have been trying for four days to get a PAC code from Sky. I have spoken with at least 8 operators, who seek to resolve the problem by transferring me to a colleague. The nearest I have got to an answer is " a technical glitch" as I am not receiving the verication code from Sky. Needless to say texting 65075 with PAC and date of birth, does not produce a response. Can anybody advise how to obtain the PAC number ( and also how to complain about Sky(

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Trying to get a PAC code

Posted by a Superuser, not a Sky employee. Find out more

Hi @PxJ1  other than persevering on the phone I can't think how to get the PAC if the text service isn't working. Here is the link to complain. 

https://www.sky.com/help/articles/how-to-make-a-complaint

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PxJ1
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This message was authored by PxJ1 This message was authored by: PxJ1

Re: Trying to get a PAC code

Thank you for the response. I am weary after hours on the phone!

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