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Discussion topic: Trying to change to cheaper data plan

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Avatar for Unknown2
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This message was authored by: Unknown2

Message posted on ‎17 Sep 2024 05:26 PM

Trying to change to cheaper data plan

Keep getting error message that: Sorry theres been a problem. We've been unable to change your data plan at this time. Please try later. It happens every time I try to reduce the data plan.
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎17 Sep 2024 05:27 PM

Re: Trying to change to cheaper data plan

Posted by a Superuser, not a Sky employee. Find out more

Call Sky on 150 and see if they can change it for you.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎17 Sep 2024 05:29 PM

Re: Trying to change to cheaper data plan

Posted by a Superuser, not a Sky employee. Find out more

@Unknown2 

Be aware that reducing the data plan won't come into effect until your next billing period (where as increasing it is almost immediate). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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