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Discussion topic: Transferring number to sky

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This message was authored by: Then

Transferring number to sky

I transferred to Sky on Tuesday from Talkmobile. I was told that transferring my number would be done by 5pm the day after as I provided my PAC code at 4pm Friday. 
it didn't happen. 
I then chased it up repeatedly Wednesday and then called at night and was assured it would be sorted by the morning. 
guess what. Didn't happen. 
chased it all day today and was told it would be sorted and someone would be in touch.  
I can't access my bank I can't access any of my business accounts. My Talkmobile account is closed now as Sky have taken it over. 
not a good start at all to being a Sky customer and nobody seems to really care either. 
any advice would be greatly appreciated 

Tom
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This message was authored by: caesarome

Re: Transferring number to sky

Posted by a Superuser, not a Sky employee. Find out more

All you can do it to put in a complaint:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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This message was authored by: Then

Re: Transferring number to sky

They've transferred my old mobile number to my Apple Watch 😂😂 already raised a complaint but nobody has contacted me. Rather disgusted with the treatment tbh with you

Tom
This message was authored by: PandJ2020

Re: Transferring number to sky

Posted by a Superuser, not a Sky employee. Find out more

@Then wrote:

They've transferred my old mobile number to my Apple Watch 


Sky do not currently support cellular Apple watches.

 

AIUI the number is transferred to the SIM you applied the PAC to.

I am just another Sky customer and my views are my own even if you don't like the answers
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