Transferring number to new sim

[JessM4]

I received an email saying transfer complete, but in my settings it still has the number the sky sim came with orginally. I have tried typing the number I was transferring to multiple times and turning phone on and off but it still isn't working. When I text someone it comes up with the sky number and not my transferred number. 

[caesarome]

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@JessM4 wrote:

I I have tried typing the number I was transferring to multiple times 

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If this isn't working then call Sky on 150 and ask them to send you a replacement sim as that should come with the transfered nunber on it so hopefully should fix this for you. 

[JohnD82]

Trying to transfer my own number over online and it keeps coming up trying to again later, benn trying to do it since yesterday, now have no phone as it's been disconnected and the new phone is not working either

[caesarome]

@JohnD82 

Is this number you are trying to transfer on a different network because if it is on a different Sky sim then it is not possible to do this.