Transferred to sky mobile

[Deanne+Goodman]

Hi

my eSIM switch has gone through after a delay, but I am unable to change my number in my iPhone settings, I now have two esims showing in the mobile data one is from EE with my mobile number the other is from Sky with the temporary number they gave me.. which one do I set to primary as my FaceTime iMessages aren't workinj either 

[Jen_out_of_Jen · Accepted solution]

Hi @Deanne+Goodman, I’ve escalated your post to our Community Messaging team, who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware that conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141