@Emilybg1984
If this is an iphone go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone.
If it is an Android phone go to About Phone > My Phone number, change it and reboot the phone. Also in text settings change the chat function to automatic. Make sure your current number is ticked and the temporary one isn't.
If it is correct then try ordering a replacement sim as that will come with the correct transferred number:
https://www.sky.com/help/articles/replacement-sim
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
