Transfer number

[Matt236]

I've upgraded my sky contract to a new phone and SIM card with a new data plan 

I want to keep my current sky mobile number and transfer it onto my new sim. 

I tried to get a pac code which I now have on my old number but sky won't accept that on my new number as it's a sky pac code. 

any suggestions?

[63johnw]

Hi @Matt236  you can't port between sky sims. Your options are wait until the phone lines open on Friday and ask if they can put the new plan on the old sim (they may not) and cancel the new sim or port your old number to a different network on PAYG then port back onto the new sim. 

[Anders2k]

I'm in the same boat with my sons new SIM card, really annoying. My have to ring them up

on Friday and speak to someone