Transfer number- Sky mobile to Sky mobile

[Rach1110]

I am trying to transfer my phone number from my old iPhone 11 to new iPhone 16 plus. Both are on Sky network. I've tried to text 65075 to get a PAC code but I get a message saying I have to contact Sky as my account has more than one sim. The problem is I cant make calls on either phone to speak to some one and can't find the answer on the sky site.

Can anyone help me please?! 

[PandJ2020 · Accepted solution]

You cannot use a PAC code within a network.

To use your number, simply move the SIM card from old to new phones (and do not activate any new dataplan).