0

Discussion topic: Transfer Sky number to another Sky SIM

Reply
This message was authored by Mark+Lawrence+72 This message was authored by: Mark+Lawrence+72

Transfer Sky number to another Sky SIM

I have just received and activated a new Sky SIM with double data when ordered with a new phone contract. I want to transfer the number from an existing SIM which I will then cancel as it is out of contract. I have tried transferring with PAC code but it comes up with an problem (I have read that PAC only works between different suppliers) I cannot seem to transfer the number from the Manage Sim on the Sky Mobile portal. Contacting Sky Support during the day is problematic so would rather do online if possible

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Transfer Sky number to another Sky SIM

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Lawrence+72  You can't swap numbers between Sky sims.  You will need to call Sky cancel the new sim & transfer the data deal to the old sim.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion